AI Chatbot for Your Website

An AI chatbot for a website is a conversational assistant visitors use on your site to ask questions and get replies. With Assistrio, that chatbot is an Agent trained on your business content so answers stay grounded in how you work — and conversations remain available in your workspace for follow-up.

You add approved content under Knowledge Base & Training — documents, Q&A, snippets, and datasheets. The Agent uses that material when it answers. Suggested questions shown to visitors are starting prompts, not training sources.

It can answer product, service, onboarding, policy, pricing-related, and common support questions when those answers exist in the knowledge you provide. It does not invent details that are missing from your sources, and it does not access private customer accounts.

Yes. When a visitor needs human follow-up, Lead Capture can collect full name, email, company, phone, and optional custom fields — with the conversation kept for context. Lead export is available on paid plans. There is no automatic CRM sync.

Yes. The chatbot can answer from your approved knowledge outside business hours so visitors still get a useful first response. Assistrio does not claim guaranteed uptime; availability depends on normal service operation.

On Starter and Pro, Multilingual Support can adapt replies to the language the visitor uses. Keep your knowledge clear so the Agent has solid source material in the languages you care about.

Yes. Use Agent Playground & Preview to try questions and evaluate answers before visitors see the chatbot. Share Agent Preview links for external review are available on Starter and Pro.

Yes. Conversations appear in Manage Conversations, including transcripts and lead context when capture is enabled. Topics, sentiment, and exports depend on your plan — Location Analytics is available on Pro.

Configure your Agent, add knowledge, test replies, then publish through the Assistrio Website Chat Widget. For visitor UI and install options, use the Website Chat Widget feature page — most teams do not need a dedicated developer for Agent setup.

Usually not for configuring the Agent, adding knowledge, or testing answers. Publishing to a website uses Assistrio’s Website Chat Widget; you need access to edit your site or CMS, but you do not need to build a chatbot from scratch.

Yes. You can set agent name, tone, instructions, welcome message, suggested questions, and brand appearance under Agent Setup, Branding & Customization. Core customization is available on Free, Starter, and Pro.

Update the Knowledge Base & Training sources that should change — files, Q&A, snippets, or datasheets — so future replies reflect the current information. The Agent does not automatically discover updates from your website unless you add or refresh that content in Assistrio.

No. Assistrio is a website AI chatbot for knowledge-grounded chat and lead capture. Scheduling and calls stay with your existing process.