Yes. Add those pages, documents, or Q&A pairs to the knowledge base so the agent answers from your current policies.
USE CASE
E-commerce
Keep shoppers moving with instant answers on shipping, returns, sizing, and product details — trained on your store knowledge.
app.assistrio.com · Acme · Workspace
Overview
Online stores lose sales when shoppers cannot find shipping rules, return windows, or product details quickly. Assistrio embeds an AI Support Agent on your site that answers from your policies and product knowledge.
Capture purchase intent or support needs in chat, then follow up from one workspace instead of scattered inbox threads.
- Answer product and policy questions in the visitor’s language with Multilingual Support.
Common e-commerce challenges
Pre-purchase hesitation
Sizing, materials, delivery times, and return policies decide whether a cart converts.
Post-purchase status questions
Order and shipping FAQs repeat constantly even when the answer is already on your site.
Peak-season volume
Support load spikes when campaigns and holidays drive traffic.
What Assistrio handles for stores
- Shipping, returns, and policy answers from your trained content
- Product detail and sizing guidance grounded in your knowledge
- Lead or contact capture when a shopper needs human help
- Insights into recurring product and policy questions
- Multilingual Support to answer product and policy questions in the visitor’s language
Outcomes for e-commerce
- Fewer abandoned sessions caused by unanswered policy questions
- Faster help during peak traffic without temporary staffing spikes
- A clearer view of what shoppers ask before and after purchase