AI SUPPORT AGENT
AI Customer Support Agent
Give website visitors a 24/7 AI customer support agent trained on your business knowledge — then review chats, leads, and insights in one workspace.
Set up in minutes · No credit card required · 7-day free trial
An AI customer support agent should deflect repetitive questions without inventing answers. Assistrio trains on your Knowledge Base & Training sources, publishes as a Website Chat Widget, and keeps Conversations & History plus Lead Capture in the same workspace your team already uses.
Configure tone and branding in Agent Setup, Branding & Customization, validate replies in Agent Playground & Preview, and improve from Advanced Analytics & Exports when you see topics, sentiment, and gaps.
Common AI customer support challenges
Repetitive website questions
The same product, policy, and how-to asks drain support time even when the answer already exists in your docs.
After-hours drop-off
Buyers and customers research outside business hours and leave when no one answers.
Weak handoff to humans
When the agent cannot help, teams need visitor details and chat context — not another empty form.
What Assistrio’s AI support agent includes
- AI Support Agent grounded in Documents, Q&A, Snippets, and Datasheets
- Website Chat Widget on allowed origins only
- Lead Capture when a visitor needs human follow-up
- Conversations & History with optional conversation summaries on paid plans
- Advanced Analytics & Exports for topics, sentiment, and reports
- Team Permissions and Workspace Management as you grow
Outcomes for support and growth teams
- Fewer repetitive website questions for your team
- Consistent answers from approved knowledge
- Clearer follow-up with leads and full chat context
FAQs
Does it replace our helpdesk?
No. Assistrio is a website AI Support Agent. It handles common visitor questions and captures context; your helpdesk or success workflows still own escalations.
What happens when it does not know an answer?
It stays grounded in your knowledge instead of guessing. You can configure Lead Capture so your team can follow up with the visitor’s details and chat history.
Is there a free trial?
Yes. Start a 7-day free trial, add knowledge, and test in the Agent Playground & Preview before you publish the Website Chat Widget.