No. Assistrio is a website AI Support Agent. It handles common visitor questions and captures context; your helpdesk or success workflows still own escalations.
AI SUPPORT AGENT
AI Customer Support Agent
Give website visitors a 24/7 AI customer support agent trained on your business knowledge — then review chats, leads, and insights in one workspace.
Guided setup · No credit card required · 7-day free trial
app.assistrio.com · Acme · Workspace
Overview
An AI customer support agent should deflect repetitive questions without inventing answers. Assistrio trains on your Knowledge Base & Training sources, publishes as a Website Chat Widget, and keeps Manage Conversations plus Lead Capture in the same workspace your team already uses.
Configure tone and branding in Agent Setup, Branding & Customization, validate replies in Agent Playground & Preview, and improve from Advanced Analytics & Exports when you see topics, sentiment, and gaps.
- Support multilingual visitors by adapting replies to the language they use with Multilingual Support.
- Publish the agent through the Website Chat Widget.
- For qualification-focused website conversations, see B2B support and sales chat.
- Review support chats in Manage Conversations.
Common AI customer support challenges
Repetitive website questions
The same product, policy, and how-to asks drain support time even when the answer already exists in your docs.
After-hours drop-off
Buyers and customers research outside business hours and leave when no one answers.
Weak handoff to humans
When the agent cannot help, teams need visitor details and chat context — not another empty form.
What Assistrio’s AI support agent includes
- AI Support Agent grounded in Documents, Q&A, Snippets, and Datasheets
- Website Chat Widget on allowed origins only
- Lead Capture when a visitor needs human follow-up
- Manage Conversations with optional conversation summaries on paid plans
- Advanced Analytics & Exports for topics, sentiment, and reports
- Team Permissions and Workspace Management as you grow
- Multilingual Support on Starter and Pro for multilingual website conversations
Outcomes for support and growth teams
- Fewer repetitive website questions for your team
- Consistent answers from approved knowledge
- Clearer follow-up with leads and full chat context