Yes. Dedicated use-case pages give industry-specific examples, but Assistrio can still be configured from your own business knowledge when no listed category matches.
FOR EVERY TYPE OF BUSINESS
Website Support for Businesses of All Types
Your business may not fit a standard category. Train an Assistrio Agent on your own services, products, policies, and frequently asked questions, then publish it to your website to help visitors and capture enquiries.
Guided setup · No credit card required · 7-day free trial
app.assistrio.com · Acme · Workspace
Overview
Assistrio does not require your business to match a listed industry. The Agent works from the public business knowledge you provide — so suitability depends on whether common website questions can be answered from that content.
If a dedicated use-case page matches your business type, start there for more specific examples. If none fits, you can still configure an Agent around your own services, products, policies, and FAQs.
Guided setup · No credit card required · 7-day free trial
- Train the Agent on your content in Knowledge Base & Training.
- Publish it through the Website Chat Widget.
- Collect enquiries with Lead Capture.
- Review visitor chats in Manage Conversations.
- Inspect recurring topics with Advanced Analytics & Exports.
- Approve where the widget may run under Security and Allowed Websites.
Your Business Does Not Need to Fit a Template
The Agent is configured from your own knowledge rather than a fixed industry script. Assistrio does not claim to support every workflow or every industry requirement — it helps when visitors’ common questions can be answered from the public information you provide.
- Services and products
- Public pricing information
- Business policies and FAQs
- Onboarding instructions and contact information
- Qualification criteria and public documentation
Train the Agent on What Your Visitors Need to Know
Add files, questions and answers, snippets, and datasheets under Knowledge Base & Training. Keep content current so replies stay tied to how your business actually works.
Examples across business models (not dedicated specializations):
- “A consultant explaining services and next steps”
- “A software business answering product questions from help docs”
- “A supplier explaining product ranges and availability”
- “A local business answering hours and service questions”
- “A training provider explaining courses and enrollment basics”
- “A professional service qualifying website enquiries”
- Configure sources in Knowledge Base & Training.
Answer Common Website Questions
When answers exist in your supplied content, the Agent can help visitors get oriented before they contact your team. It does not guarantee perfect accuracy or invent missing policies.
Example visitor questions:
- “What services do you provide?”
- “Which option may fit my needs?”
- “How does your process work?”
- “Where can I find pricing?”
- “What information do I need before getting started?”
- “How can I contact your team?”
Capture Enquiries From Interested Visitors
Lead Capture can collect name, email, company, and phone during chat, plus custom fields when your process needs more context. Captured details stay connected to conversation history in your workspace.
Assistrio does not sync to a CRM, assign a staff member automatically, or run external follow-up workflows.
Configurable qualification examples (not built-in defaults):
- “Required service”
- “Business type”
- “Number of users or locations”
- “Preferred next step”
- “Current challenge”
- Configure fields in Lead Capture. Lead export is available on paid plans.
Publish the Agent to Your Website
Visitors use the Assistrio Website Chat Widget on desktop and mobile. You can customize the visitor experience and configure allowed websites. Script, iframe, and branding details belong on the widget feature page.
- See visitor UI and embed options on the Website Chat Widget page.
- Manage approved origins in Security and Allowed Websites.
Review What Visitors Are Asking
Conversations appear in your Assistrio workspace so you can review questions, Agent replies, and captured lead context. Advanced Analytics & Exports help identify recurring topics — with deeper history and exports on paid plans.
- Open the inbox in Manage Conversations.
- Inspect trends with Advanced Analytics & Exports.
Find the Most Relevant Use Case
If one of these business types matches your needs, its dedicated page provides more specific examples. Otherwise, Assistrio can still be configured using your own business knowledge.
- SaaS support — product documentation and onboarding questions.
- B2B companies — sales qualification and longer B2B buying journeys.
- Agencies — separate Agents for client websites.
- E-commerce — shipping, returns, and product questions.
- Service businesses — service scope and enquiry qualification.
- Local businesses — hours, services, and location FAQs.
- Real estate — listing questions and qualified enquiries.
- Customer success — setup and troubleshooting from support knowledge.
- Education — admissions, programs, and timetable FAQs.
Is Assistrio Suitable for Your Business?
Use this checklist to decide whether website knowledge-grounded chat is a practical fit — not every request belongs with an Agent.
Good fit when
- Visitors repeatedly ask questions that can be answered from public business information
- You want website lead capture with conversation context
- You want to review conversations in one workspace
- You can maintain useful knowledge content
- The Agent can guide visitors without accessing private systems
May require human support when
- The request needs private account access
- A binding legal, medical, or financial decision is required
- A human must negotiate or approve terms
- The answer is not present in the supplied knowledge
- A complex custom workflow or unsupported integration is required
Start With Your Own Business Knowledge
A typical path from empty workspace to live website chat follows the same Assistrio setup flow used across business types.
- Describe and configure your Agent.
- Add business knowledge.
- Test responses in Agent Playground & Preview.
- Customize the Website Chat Widget.
- Add an approved website.
- Publish the embed to your site.
- Review conversations and improve the knowledge.
- For the product setup overview, See how Assistrio works.
Guided setup · No credit card required · 7-day free trial
Frequently asked questions
Configure Assistrio around your business knowledge
Add the content visitors need, publish through the Website Chat Widget, capture enquiries, and review conversations — even when your industry is not listed.
Guided setup · No credit card required · 7-day free trial
- Looking for the generic customer-support category page? See AI Customer Support Agent.
- Looking for the broader website-chatbot category? See AI chatbot for your website.