FEATURE
Conversations & History
Manage the conversation inbox, transcripts, conversation summaries, and visitor context in one workspace.
Set up in minutes · No credit card required · 7-day free trial
What it does
Open the inbox to search, filter, and review full chat history — including conversation summaries, attachments, voice messages, and visitor activity.
Why it matters
Operational history and conversation summaries help your team audit answers, follow up with context, and keep a durable support record.
What is included
- Conversation inbox
- Filters and search
- Full transcripts
- Conversation summaries
- Attachments
- Voice messages and transcripts
- Visitor activity
- Lead-capture indicators
Conversation summaries
Scan a clear summary of each chat so your team can follow up faster without re-reading the full transcript every time. Conversation summaries sit alongside the inbox and full history when your plan includes them.
Related features
- Lead CaptureAnswer visitor questions and collect qualified leads automatically.View feature
- Advanced Analytics & ExportsUnderstand topics, sentiment, and trends — then export what you need outside Assistrio.View feature
- Voice, Dictation & AttachmentsLet visitors ask by voice or share files when typing is not enough.View feature
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