FAQ

Yes. Connect Documents, Q&A, Snippets, Datasheets, and Suggestions your team already maintains. The agent grounds its replies in the knowledge you provide.

No — it handles the repetitive questions so your team doesn't have to. When a conversation needs a person, it can capture the lead and hand off with full context.

Yes. After you create an agent, copy the runtime snippet for an allowed website. The API enforces origin and key rules before a session opens.

It's built for any team that talks to website visitors — SaaS, e-commerce, agencies, and service businesses all use the same workspace and widget.

It stays grounded in your knowledge instead of guessing. You can configure it to capture the visitor's details so your team can follow up.

Yes. Review conversation volume, recurring themes, sentiment, and full transcripts inside your workspace, then refine your knowledge over time.

Start with a 7-day free trial. When you need more AI credits and capacity, move to Starter or Pro — checkout runs inside your workspace after sign-in.

Anytime. Update tone, knowledge sources, branding, and embed settings whenever you like, and your changes are reflected in the live chat.